Party FAQs

1) Can I change my package choice as the party gets closer?

YOU CAN UPGRADE A BASIC PARTY TO A PARTY PLUS PACKAGE! 14 days before your event.

2) Do you have high-chairs for use?

Yes! We have six high-chairs for you & your guests to utilize.

3) Can we bring our own food & dessert?

No!

Cupcakes with Sprinkles are included in our Basic Party Package.

The Party Plus package does not include cupcakes. You can purchase them from our add on items when you book the party plus package or Bring our own Themed cake. NO OTHER OUTSIDE FOOD OR DRINKS ARE PERMITTED.

4) Can we bring alcohol?

NO. WE ARE NOT PERMITTED AT THIS TIME.

5) CAN WE BRING OUR OWN DECORATIONS OR HIRE DECORATOR?

No! We are all inclusive!

The Party plus is where you can customize your party from the add on menu during the booking process.

6) When do I pay my balance?

To hold your date, we require a $150 non-refundable deposit. Your final balance is due 14 days prior to the day of your party.

We accept payments via Square and it accepts most all card types . We do NOT accept personal checks. You may tip (optional) in cash or on a credit card.

7) When can I arrive?

We Got it so 10 minutes prior is enough.

8) Will I have to worry about other parties or customers in the facility during my event?

Nope! ALL our parties INCLUDE a totally private rental of our entire facility for 2 hours.

9) Will my guests be required to wear socks?

PLEASE MAKE SURE ALL GUEST OF ALL AGES ARE AWARE THAT SHOES ARE NOT TO BE WORN INSIDE THE CAFE OR PLAY AREAS OF HTPC! No shoes, no bare feet! Adults can opt to wear regular socks.

All the children must have Good Grip Socks. If you forget your socks, don’t worry!  We have socks to purchase and keep for adults and children for $3 per pair.

10) Will the coffee/ espresso bar be open during my party?

YES! Every party is staffed with a trained barista and our entire cafe menu will be available to order.

11) We have NO stroller parking inside or outside the facility.

Please leave strollers .

13) Can I reschedule? You can reschedule two weeks before your event with no additional fee. The new date must be established at the time of request to reschedule and will be dependent on our current availability.

14) Can I cancel?

You can Cancel 14 days before Parties or Private Events and be given 1 time to be rescheduled . There are No Refunds on any parties of private events.